Privacy Policy
Last updated: 10th of January 2026
This Privacy Policy explains how Between the Voids collects, uses, and protects your personal information.
We take privacy seriously and collect only what is necessary to provide the engagement.
1. Information We Collect
We may collect the following types of information:
- Personal details such as your name and email address
- Account and authentication data required to access the private portal
- Written reflections and responses you choose to submit within the engagement
- Technical data such as device information, IP address, and usage logs
We do not collect unnecessary personal data.
2. How Your Information Is Used
Your information is used only to:
- Provide access to the private portal and engagement content
- Communicate with you about your participation
- Maintain the security and integrity of the platform
- Process payments through Stripe
- Comply with legal and regulatory obligations
We do not sell or rent your personal data.
3. Payment Processing
Payments are processed securely by Stripe.
We do not store or have access to your full payment card details. Stripe processes payment information in accordance with its own privacy and security policies.
4. Data Storage and Security
Data is stored using reputable third-party infrastructure and services.
We take reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access.
However, no system can guarantee absolute security.
5. Confidentiality of Your Submissions
Your written submissions and activity within the engagement are private.
They are not shared publicly or used for marketing purposes.
Access is limited to what is necessary to operate the service.
6. Data Retention
We retain personal data only for as long as necessary to:
- Provide the engagement
- Meet legal, accounting, or regulatory requirements
You may request deletion of your data, subject to legal obligations that require retention.
7. Your Rights (GDPR and Similar Regulations)
If you are located in the European Union, United Kingdom, or other regions with data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Request restriction of processing
- Request data portability where applicable
- Object to certain types of processing
To exercise these rights, contact us using the details below.
8. Cookies and Tracking
We use only minimal technical cookies required for authentication and basic functionality.
We do not use advertising trackers or behavioural profiling.
9. Third-Party Services
We rely on third-party services to operate the platform, such as:
- Hosting and database providers
- Email delivery services
- Payment processors
These providers process data only as necessary to perform their services and are subject to their own privacy obligations.
10. Changes to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact
If you have questions about this Privacy Policy or your data, you may contact us at:
[insert contact email]